Hyve - Android Smartphones
Hyve Care
Peace of mind, redefined.

Hyve Care is a revolutionary new warranty that redefines peace of mind. Through this, you will not only get extended manufacturer's warranties and complimentary insurance against damage, but also complimentary pickup and drop across India.

Registering Your Device

Click on the notification icon or locate the Hyve Care icon in app drawer, which will open the Hyve Care app.

Enter your name and phone number. Then, click on “NEXT” at the bottom right corner.

This will register your device and add it in the Hyve care Device list.

You can now check your device in the list
Click on Menu button at top left corner > My Devices.

Request Service

First, register your device by following the process detailed above. Then, click on your device in the Device list.

Then, Click on “Request Service” button at the bottom.

Confirm your phone number and an OTP will be sent to your number.

Confirm the OTP number and add an optional email address and. Click on “NEXT“ button at bottom right corner.

Then, select/enter device problems and enter your address.

Our customer care centre will contact you and pick the device from your address.

Rooted/Bootloader unlocked*
Attach files
UserManual PRYME (HYPR01)
UserManual PRYME (HYPR01)

Phone Overview, Screen Lock, Make and Answer Calls, Charge the Battery, Install / Remove the SIM Card, Switch your Mobile Phone ON / OFF, ...

UserManual PRYME (HYPR01)

Phone Overview, Screen Lock, Make and Answer Calls, Charge the Battery, Install / Remove the SIM Card, Switch your Mobile Phone ON / OFF, Capture and View Photo or Video and so on.

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Driver
Device Name Download
MTK USB Driver
Software
Device Name Android Version Build Number Build Date Release Date Remarks OTA (Over the Air) Download
Pryme Android 6.0 (Marshmallow) HMRE90B 2017-03-29 2017-03-29 Remarks No (must be flashed via flashtool supplied in the zip)
Please backup your data before flashing!
Pryme Android 6.0 (Marshmallow) HMRE90A 2017-01-20 2017-01-20 Remarks Yes (HMRD92B --> HMRE90A)
Pryme Android 6.0 (Marshmallow) HMRD92B 2016-12-16 2016-12-16 Remarks Yes (HMRD92A --> HMRD92B)